Q&A's | php5

Q & A's

Here you find the most common Questions and Answers asked by owners.

Q&A — Air Conditioner Compressors, Brackets & Awnings (Based on PHP5 By-Laws)

1) Can I install an air-conditioner compressor outside my unit on the façade wall?

No. According to Clause 22.18, all compressors, brackets, drainpipes and coolant hoses must be installed within the internal faces of the premises only — not visible externally.

2) Can I install an awning above my window or balcony?

No. Clause 22.18 clearly states that any projections through any door or window including awnings shall not be installed.

3) If I install a compressor or awning outside without approval, what happens?

Unauthorized installations may result in penalties and/or rectification at the owner’s cost as stated in the by-laws.

4) Can I install any item on the exterior façade if it looks neat?

No, unless listed under Clause 22.17 and approved by the Management Corporation. Only the following are allowed (with approval and design compliance):

Interior window grill (must be inside the window parcel)
Exterior main door grill
Satellite dish, broadband & telecommunication devices

Anything outside of these items is not allowed.

5) Can I install a window grill on the outside of my windows?

No. Interior grills must be placed inside the parcel window (Clause 22.17a). Exterior window grills are not permitted.

6) Can I install telecommunication devices (e.g. fibre optic, Wi-Fi dish) on the façade?

Only if:

The item falls under “Satellite dish / broadband / telecommunication” (Clause 22.17c),
You obtain prior written approval from the Management Corporation, and
Installation follows approved guidelines and design.

7) Who approves façade-related modifications?

All external modifications allowed under Clause 22.17 require Management Corporation approval before installation.

8) What is the reason for these restrictions?

These restrictions exist to maintain a uniform building appearance, protect structural safety, and ensure the façade remains consistent for all owners.

9) If I already installed something in the past, must I remove it?

If the installation contradicts current by-laws and has no proper approval, management may still require rectification or removal at owner’s cost.

Q&A — Renovation Rules (PHP5)

1) Do I need to pay a deposit before
starting renovation?

Yes.

RM2,000 for major renovation or repair
RM500 for minor renovation

2) What is considered a major renovation?

Works such as hammering, hacking, drilling, grinding, wet works, piping, major electrical work, and any façade-related work are classified as major renovation.

3) What is considered a minor renovation?

Small works completed within a day such as light drilling or replacement of movable items or appliances.

4) Do I need approval before I start major renovation?

Yes. Major renovation needs explicit approval with full documentation. Management has 3 working days to review the application.

5) What happens if I start renovation without approval?

Unauthorized works will be stopped immediately and a RM200 fine will be imposed.

6) What are the permitted renovation working hours?

Mon–Fri: 9:00am–5:00pm (noise-heavy works only until 3:00pm)
Saturday: 9:00am–1:00pm (noise-heavy works not allowed)
Sunday & Public Holidays: Strictly not allowed

7) Can renovation be done after hours in case of emergency?

Yes, but only for safety or essential service restoration with proper justification.

8) Can contractors use lifts and common areas to move materials?

Yes, but they must protect all surfaces and clean up after unloading.

9) Can renovation materials be placed in corridor or common area temporarily?

Materials must be stored inside the unit. Temporary use of common areas is at owner’s own risk and subject to management approval.

10) Who is responsible for renovation debris and waste?

The owner must provide their own roro bin and ensure daily debris removal. If not done, management will clean and charge the owner.

11) Can management inspect ongoing works?

Yes. They may inspect anytime and can issue stop-work orders. Any rectification by management due to non-compliance will be charged to the owner.

12) How and when is the renovation deposit refunded?

After final inspection. The deposit will be refunded after deducting any damages or cleaning costs.

13) Do I need authority approval besides MC approval?

Yes. All works must comply with local authority requirements and approvals where relevant.

14) Can I hack structural walls or remove fire doors?

No. Structural hacking, breaking party walls, and removing fire-rated doors are strictly prohibited.

15) If my renovation causes damage or defects to neighbors or common areas, what happens?

You must repair within 14 days. If you fail to do so, management will repair and charge the cost to you.

16) Can I change the façade during renovation?

Only limited items are allowed with approval:

Interior window grills
Exterior main door grill
Satellite/broadband devices
No other façade changes are allowed.

17) Are awnings or external AC installations allowed?

No awnings or external projections are allowed. AC compressors, hoses, etc. must be installed inside the unit boundary.

18) Can I put signage or posters visible from outside during renovation?

No. External visibility of posters, stickers, or signage is not allowed.